Month: January 2017

Street Team Training: Preparing to listen

Human Centered Design prioritizes talking to and collaborating with the people who are most likely to be affected by a new program or service improvement. Review this post for more…

Postcards and Empathy Maps Across WNY and CNY

  Human Centered Design prioritizes talking to and collaborating with the people who are most likely to be affected by a new program or service improvement. Review this post for…