New York State Association of Counties No Wrong Door Feasibility Study


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Recognizing that during challenging economic times, county governments face difficult decisions regarding how to meet the increased demands for human services, we look to support positive and workable solutions for delivering services to the most underserved communities throughout western and central New York.

In order to make a qualified judgment on the feasibility of supporting counties’ future efforts to redesign their human service delivery system, we commissioned the New York State Association of Counties to conduct a study on this issue.

As part of the feasibility study, NYSAC designed a survey to gauge county interest in human service redesign; reviewed the national landscape with regards to other states’ efforts to redesign their human service delivery system; reviewed New York counties’ efforts to redesign all or parts of the human service delivery system; and provided recommendations and conclusions on the feasibility of supporting county efforts to transform the delivery of human services to residents.


Focus Area: Community Health Capacity

Category: Evaluation, Infographic, Report, Toolkit

Date Published: October 1, 2012