Carrie Frank joined the Foundation’s Board of Trustees in 2015.
Frank is a retired healthcare executive and part-time consultant. Most recently she held the position of vice president of quality and health informatics for Excellus BlueCross BlueShield. Her responsibilities included leading health plan programs to improve the quality and affordability of healthcare for Excellus BlueCross Blue Shield members and its communities by working with providers, members and employer groups. She also oversaw Health Informatics, which utilized claims and other data to deliver actionable information to support the Health Plan’s programs that manage member health and cost trends. In addition, she was responsible for accreditation and employer health and wellness programs.
Frank has extensive experience in provider operations and performance improvement. Previously, she was the executive vice president and chief operating officer for Kaleida Health, and was COO and chief financial officer at Buffalo General Hospital. She has a long and distinguished career in improving the health of the western New York community including accomplishments in the area of merger integration, strategy development, quality improvement, information systems development, physician collaboration, profitability improvement and capital formation.
Frank has served as chair of the Western New York Healthcare Association Board and chair of both the quality and the finance committees for HANYS. A recognized community leader, she is the recipient of the Buffalo Business First 40 under 40 Award and the Distinguished Alumni Award from Canisius College.
Frank received a Bachelor of Science in accounting from Canisius College.
She and her husband, David, reside in Getzville, NY and have two children.