One Friday: Four Futures

Engaging more than 1,700 Western New Yorkers in a dialogue about the future of health care in the region, One Friday: Four Futures brought the consumer perspective to health care reform.

Engaging more than 1,700 Western New Yorkers in a dialogue about the future of health care in Western New York, One Friday: Four Futures was the foundation of the Reaching for Excellence initiative and the first step to amplifying the consumer perspective in health care reform.

Through more than 100 community conversations held across the region during 2008 and early 2009, a diverse community audience shared its priorities for the future of the region’s health care system.

Forums ranged from block clubs and church groups to senior centers and advocacy groups. One Friday: Four Futures developed out of an innovative scenario planning process based on possibilities, with community conversations generated around four descriptive stories portraying distinct futures for the region based on choices made.