This hub provides learning resources in easy-to-access modules that will help you embed the mindsets and practices of human-centered design (HCD), trauma-informed care (TIC), as well as diversity equity and inclusion (DEI).
The site includes project materials developed by subject-matter experts designed to help you build creative confidence. Review stories, how-tos, and real-world examples of these practices in action.
Your visit to this site will be successful if you leave with a new bit of knowledge, try to build a practice into your work, or get started on a project inspired by what you find.
Participatory Program/Service Design & Improvement
Are you interested in learning more about using participatory approaches for program design and improvement? Review step-by-step instructions, dive into online learning materials, and apply the practices into your day to day interactions.
Gather Client and Community Perspectives
Interpret Perspectives from Surveys and Interviews
Generate Ideas and Choose Solutions
Create Low-Cost/No-Cost Prototypes
Gather Feedback to Build/Improve
Results-Based Accountability
Better Interactions with Clients and Community
Are you interested in learning more about improving your (or staff) interactions with clients and community members? Review useful practices, dive into online learning materials, and put principles into action through your day to day work.
Talking About Trauma with Clients
Talking About Trauma with Co-Workers